EP178 - Chewy IPO and Listener Questions Part 2
Recap of Chewy IPO (Chewy S1)
Listener Questions Part 2:
Q5: Nick Barrett Would be really interested to hear your guys thoughts on how an established e-commerce store should expand into new product categories. Is it a good idea to launch new niche websites through Shopify to do this, or is it better to keep focus within a single e-commerce site and expand within that?
Q6 Rebecca Saunders Have you seen any recent data on the costs of customer acquisition online via the various channels, and how these have changed over time? I hear a lot anecdotally but haven’t managed to access any reliable data. Thanks in advance! Love the show btw (all the way from rainy London).
Q7 Amit Agarwal Have you ever done some research on e-commerce subscriptions such as amazon subscribe and save or autoship? Also, what is the industry trends for bark box, hello fresh and other bundle subscriptions?
Q8: Parker Block
Hey Scot, What do you see as likely business implications of rising appetite for anti-trust action (see FTC/DOJ announcement , Lina Khan joining Congress staff, etc ) on platforms which monetize consumer data ?
How do you put consumers at ease with in-home delivery services? (i.e. Walmart grocery). Wouldn’t drop-off when the customer is home for certain items (or lockers) be easier to sell?
Q10 Aakash Gupta
What’s your favorite app that you’ve downloaded in the last few months?
Q11 Twitter: Natalie Dillon mentioned us as one of her top podcasts – thanks Natalie!
Q12 Ted: Mixed use retail entertainment?
Q 13 Michelle Grant
Thoughts on pricing strategy in an omnichannel world where price transparency is high and filled with bots to find the lowest price
Q15 Melissa Burdick
The advertising race to the wallet – We’ve seen some big news lately: Target in talks to buy Triad, Walmart who is bringing advertising in house and just made a key hire Suresh as their CTO….where is this going for ads? Is it going to be a war for brands wallet? Is everyone going to take a page from the Amazon playbook, bring ads in house, and move to a self-service performance advertising, PPC world?
Where is the $ coming/going to come from? In the chart below, it looks like Amazon is taking from Google. (I asked a big CPG this question and I asked where is this coming from – or are you just getting more $$? Their answer – more $$).
How should brands prepare?
Q16 Melissa Burdick
Is Amazon going to do to walgreens/bartells/CVS what they did to the bookstore (kill the bookstore to build a bookstore) with the acquisition of pill pack + private label (aspirin, etc) and enable the ability to sell mass CPG profitably?
Q17 Melissa Burdick
Can Scot please update his Amazon Scape – how has it changed?
Q18 Melissa Burdick
When is Spiffy coming to Seattle?
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Episode 178 of the Jason & Scot show was recorded on Tuesday, June 18th, 2019.
Join your hosts Jason “Retailgeek” Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
