After Covid-19: will there be a new normal and what will it look like?
Very soon after lockdown, we began to hear about the 'new normal', a suggestion that things would never go back to normal. This series explores whether there will indeed be a 'new' or maybe a 'back to'.
The future of the workplace
For many of us, workplaces have changed significantly in recent months. Dr Nicola Millard, BT Head of Customer Insight & Futures, considers how enduring these changes may be.
