In this week’s episode, Law.com business of law reporter Andrew Maloney speaks with Bill Josten, manager of enterprise content for Thomson Reuters, which earlier this week released its “2021 Law Firm Business Leaders Report.” Josten and Maloney discuss the survey’s findings and, more broadly, how firms should be preparing now for shifting market factors in the coming year or two—including the possibilities of red hot demand cooling down, rate growth slowing and talent retention continuing to be a challenge.