Adam O’Connell has the duality of professional and collegiate experience in ticket sales, which means he can see past the rhetoric, discussing what works and what doesn’t when selling sports tickets. O’Connell talks about his tenure with the Fresno Grizzlies minor league baseball team and the Fresno Falcons junior hockey league team, then expands to what Akron is currently doing to ensure that each fan receives the best customer service in the Ohio area.
