About our guest today, Teresa Clark:
An innovative and forward-thinking leader Teresa Clark is the founder and alchemist of The Wellness Revolution. A pioneering culture and employee wellbeing company reimagining the workplace to unleash human potential. Built on the belief that the world of work plays an important role in transforming society and that by supporting people to live happier and healthier lives we can co-create happier and healthier societies together. She is deeply passionate about social justice, human flourishing, and the power of creativity to transform society. A public speaker, transformation and resilience expert, Teresa’s moving personal journey as a woman who received a 4-year prison sentence for the deaths of 3 of her friends in a car accident where she fell asleep at the wheel after a festival, has led her on a turbulent journey of personal recovery from extreme physical injury, psychological and emotional trauma. The deep remorse and transformative journey of finding peace and amends birthed a life trajectory driven by a magnanimous compassion to create positive social change centered around a deep passion and purpose to help others. With 12 years of experience working within mental health for the criminal justice system, NHS, and charity sector, she has consulted at local and national levels and led cultural change across organisations through the design and development of award-winning programmes and services. Through her work, she has empowered thousands of people to reconnect with their authentic selves and transform their lives creating synergistic outcomes from collective shifts in mindset to social impact. Enjoy!
In this episode Peter and Teresa Clark discuss:
00:40 - Thank you so much for listening and for subscribing!
01:00 - Intro and welcome Teresa Clark
01:24 - What gave you the idea to start a career in mental health?
02:45 - On masking strains and normalizing dishonesty in the workplace
03:48 - How are companies beginning to take mental health seriously enough to implement change? [versus the bottom line]
05:00 - Are companies really making fundamental shifts? How and to what extent?
06:31 - On Google’s big bad goof-up
08:22 - “Don’t Be Evil” -Google
09:00 - What do you do once inside a company; how does consulting work best? Definition of reticent
10:10 - Breaking the stigma takes courage and intentional, comprehensive systems of support, time, training, positive reinforcement and encouragement, inclusive of leadership.
12:58 - How can people find more about you?
Web: www.thewellnessrevolution.co.uk
Socials: @thewellnessrevolution_ on INSTA @ThewellnessR on Twitter
13:23 - When HR and Business Leaders allow certain foundations for our people to flourish, our business will flourish. It's a natural thing. And it’s been proven. Ref: Deloitte article Deloitte study: Mental Health and Employers: The Case for Investment – Pandemic and Beyond
14:40 - The Boy With the Faster Brain is out very soon!!
15:14 - Faster Than Normal Podcast info & credits.
Guys, as always thanks so much for subscribing! Faster Than Normal is for YOU! We want to know what you’d like to hear! Do you have a cool friend with a great story? We’d love to learn about, and from them. I'm www.petershankman.com and you can reach out anytime via email at peter@shankman.com or @petershankman on all of the socials. You can also find us at @FasterNormal on all of the socials. It really helps when you drop us a review on iTunes and of course, subscribe to the podcast if you haven’t already! As you know, the more reviews we get, the more people we can reach. Help us to show the world that ADHD is a gift, not a curse!
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TRANSCRIPT via Descript and then corrected.. somewhat:
[00:00:40] Peter: Hey everyone. Welcome to another episode of Faster Than Normal. My name is Peter Shankman. I'm your host. I will guide you through this journey today where we talk about A D H D in the workplace and all neurodiversity really in mental health in the place for a change. We're talking Teresa Clark. And Teresa Clark is the founder I believe, of the Wellness Revolution. She's based in London, England, and her job is to help company culture, enhance employee experience, and unleash the potential of the people who work for said companies. They are a pioneering culture and employee wellbeing company built for businesses of the future. They support forward-thinking organizations to create cultures of happiness fueled by passion, purpose, and creativity. So welcome, good to have.
[00:01:19] Teresa: Thank you for having me. It's great to be here.
[00:01:22] Peter: So let's dive in. What gave you the idea to start a company focusing on business mental health?
[00:01:29] Teresa: So I, my career is in, um, working for the N H S. I've worked in mental health for about 12 years, and it was during my time when I worked for, um, a big mental health trust in North London when I was working actually in a hospital. And, um, I started to kind of look around and just see, we had a really high turnover of staff and the nature of the work was very intense because I worked in forensics, which is, um, a part of type of mental. Services, which when people commit offenses, they go into hospital as opposed to prison. So as you can imagine, you, you are, you know, experiencing quite a lot of sad cases. It's the works quite heavy. But even so, um, we just had this huge turnaround of staff and as I was there longer and longer, I realized that we weren't looking after our own people's mental health and that the workloads were huge. People were really stressed out if somebody came and said that they were experiencing. their own issues. It wasn't treated very well. In fact, there was a kind of real fear culture that nobody would've said that. Um, and they would've just gone off work with, you know, explained it underneath another sickness. But it was actually to do with that. And what was happening, which was really, really sad, was that was actually affecting patient care. So I started to sort of think, wow, if this is happening in a mental health trust, what's happening in the real world? And I started to kind of look at my family and friends and acquaintances and kind of see that, you know, we all struggle with something. Some of us might talk about it, others might not. But you know, mental health is just the same as physical health. And I just started to, to sort of think about how many toxic work cultures there are in the. and that we really need to do something about it because we spend 90,000 hours of work in our lifetime. And that is a long time to be stuck somewhere where you feel miserable and the, and the outcomes of that in terms of your own physical and mental health, but also the ripple effect that it has on your family, your friends, uh, and just sort of society at large, really. So I thought if we can really shift the workplace to be somewhere where. It actually lays the foundations for people to reach their potential, you know, optimal wellbeing. You know what a, what a different world we would live in. Sounds very idealistic, but I really do believe that we can do it.
[00:03:48] Peter: So my first question is this. How are companies reacting to this? Because companies, you know, at least in the US, companies don't particularly like spending money on anything that doesn't help their bottom line, obviously. Mental health and mental wellbeing in the workplace does help the bottom line, but that's a hard explanation to give. I've been there. So how are, how are companies, uh, reacting to that first and foremost?
[00:04:06] Teresa: Yeah, great question and you're right. I think there's still some attitudes that we need to change around wellbeing as a fluffy topic and that it's a nice to have but not actually imperative to your business success. But the good thing is there's, you know, the, the bodies of evidence of studies and case studies. Just, uh, continuing to rise and really, really being able to show that r roi, I call it return on happiness, to show the difference between a company that does foster, you know, positive experience for their employees and emo, um, employee wellbeing compared to one that doesn't or that does it surface level. So it's really about kind of presenting the figures, you know, talking to the people who are making the big decisions, because that's another thing that I think is really important. You know, getting the C-suite and people in leadership roles really involved so that it's not just a bottom up, it's a, you know, a top down and a bottom up approach. And that does really work. It's still, you know, it's still difficult. I think there are a lot of companies out there that are doing what, what's sort of known as like wellbeing, washing, similar. What people do on pride and things like that is sort of saying that they do it, but. You know, doing the opposite.
[00:05:16] Peter: Well, I mean, that's my, that was my next question. You know, the, we are, we're all familiar with, you know, uh, what are they doing for mental health? Oh, they're allowing wacky tie days on Friday. You know, it, it, it's, it's, you know, or free sandwiches does not equate to mental health and mental, mental, uh, caring. And so I think that, that one of the big. Um, issues that I've seen is that companies say, this sounds like a great idea, but then again, it's that question of actually getting 'em to commit because there's no, you know, the ROI isn't immediately seen.
[00:05:45] Teresa: Yes. Yeah. And I think what we are seeing now because of this, is we are seeing kind of mass exodus at companies where people are, are leaving, you know, the great resignation or we wanna call it the great awakening. Either way, people are looking for a very different experience, particularly Gen Z. And millennials. And so if a company doesn't start to do these things, it's, you know, when you look to, to, to start a new company, if your company doesn't have a flexible working policy that doesn't have some sort of ea and that doesn't kind of offer some kind of wellbeing provision, it's gonna make you think twice about whether you take their offer because money's not everything, as we all know. And again, the research shows that people would rather take a pay cut to have those things and go and work for an organization that doesn't have that now. It's pretty shocking at what the kind of world is like at the moment, because I don't know if you'd, you'd seen that, you know, Google's laid off a load of staff just now,
[00:06:39] Peter: including their, including the director of mental health and wellbeing. Yes, I saw that.
[00:06:43] Teresa: So that's, you know, really, really scary considering that some, the company like Google is doing that. It's just,
[00:06:49] Peter: that's also really telling, because if a company is big and as, as supposedly forward thinking as Google doesn't give a shit, why should any other company.
[00:06:56] Teresa: Well, yes, it's true, but I'm, I I think it's also a very, very bad move for Google because they're losing their credibility as an employer. Like their, their employee brand is really suffering because it's not just about the businesses, it's about the people that work there and, and we, people that work that have as much sort of say in terms of, you know, whether they wanna work at an organization like that or whether they want to go and work for Microsoft. You have all of those benefits. So it's a about, you know, the companies really need to think about what their brand reputation is because that does, you know, in a marketplace it's gonna get more and more difficult now for, you know, jobs for everybody. That's something that everybody's gonna be looking at. Yeah. And how much money does it cost? I was gonna say, how much money does it cost to, to recruit somebody? Especially for a company like Google, you're probably thinking, you know, it's in the grands isn't it? So you don't wanna be not being able to retain your staff, cuz that's just gonna cost you more and more. So it'll be interesting to see the data on that bad decision and how that's gonna infect Google because it is gonna really affect them. I. .
[00:08:01] Peter: Well, I think that's really the question, you know, is it we, and we'll have to wait and see on that. But I, I mean, I agree with you. I just, I feel like, you know, and, and this is maybe the, the New York City cynic and me, I just feel like companies that try, uh, you know, oh, we're gonna care, wanna care, you know, Google's, I mean, do you remember who Google's original motto, company motto was? Back in like the, the, the early two thousands?
[00:08:20] Teresa: No, I don't think I do.
[00:08:22] Peter: It was literally don't be evil. Oh wow. Yeah, that was their, that was their corporate motto, their corporate culture motto. And, and they publicized it and they talked about it and they go, we're gonna be the good company. Because back then Microsoft and, you know, Yahoo, were the bad companies and. All of a sudden, you know, here they are laying off their, their, their, their vice president of, of, of mental health and wellbeing. So I, I, I think that companies talk a lot of, talk a great game and I wanna do this. And I think it's a lot harder to sell that story, um, in the real world because at the end of the day, you know, they're, they're shareholders are looking at the next quarter and not the next quarter centuries, which is, which is obviously a much bigger problem. Talk. What are you doing into, in terms of once you get into a company, you know, are you, are you listening? Are you holding sessions? How, how does this whole process work? Because, um, I remember the one time I did work for a company back in the nineties, I worked for America Online, and they had someone in-house who actually, uh, was a mental health, and this is, this is again the mid nineties, so that was pretty impressive that they were that forward thinking. And they had someone where you could just go in, you could say, Hey, you know, having a bad day, not having a good time, having a mental health day. And again, before any of this was, was popular. So, so how does it work from a consulting point of view?
[00:09:29] Teresa: Yeah. So what we do is we kind of go in and we just really get to understand the organization. We look at the values, we look at how the values are being lived. We look at the kind of main challenges around the people. We look at what they're doing really well, what they could do better, and then we speak to, um, the employees and we kind of find out anonymously what they're thinking. Cause I think. , that's a big thing. You know, companies have a lot of in-house surveys and things like that, but people are quite reticent to be honest. Completely, because there's kind of like a lot of fear about, you know, will I, right, will I be looked at differently if I say that I've got a mental health condition or that I'm struggling, or, you know what? How does my culture support mental health and wellbeing as it is now. So we kinda understand the energy of the organization, what's going on, what's going on that can't be seen, and then we kind of present that to, um, the C-suite or the people team, and we sort of talk about. , you know, what we can do to support them, what they wanna focus on first. Cuz sometimes you go in and there's quite a lot of things that they didn't realize are going on. So it's almost, you know, too much of a big job to do everything all in one go. So it's like, where do we start first? So that can be things like helping them to set up like wellbeing champions so that they're embedding wellbeing more regularly within their culture because it's gotta be kind of a movement that goes forward. We do a lot of workshops and webinars, training. Taking like a design thinking approach to the employee experience. So thinking about when you have new starters, like what's their experience like, how do we deal with, um, you know, when somebody comes to us with a problem, how do we make more space in our teams so that we are having more interaction socially? Because a lot of companies we work with now become completely remote. So you have to be really intentional about that employee experience. You know, as a brand, like how do we want our employees, what are our team rituals? How do we embed wellbeing so that it's not something that we're having to deal with when it reaches crisis point, that we've kind of creating a culture where people can come and talk about things. So we are supporting each other. So when we have a team meeting, somebody says, we do a check-in and someone says, I'm having a bit of a bad day today. , we are normalizing it cuz you and I both know as well, people that have ADHD you know, sometimes we are, we are having a terrible day, sometimes we're having a great day. But sometimes it's difficult to say that you are without, you know, fear of being judged because you don't wanna seem like you can't do the job or that, you know, they can't trust you. So there's so many things around that. So what we do is we try to really help, well, not we try, we do help the organizations to, to really look at that and then just getting some defining, um, ways of approaching that as an organization and as teams and as individuals. And we do, um, some really cool offsites and sort of revolutionary retreats where we look. Kind of issues are within leadership, and then we create kind of like a two day conference, which is much more based on sort of like human potential and like how we can be the best leaders and really kind of like changing the mindset in more of a kind of intense short way, which, which are really successful. Um, and we do panel talks like loads of things. We, we, what we do as an organization is we just try to be really innovative and approach mental health in a very different way than, uh, the sort of traditional sort of pathology of it.
[00:12:58] Peter: Awesome. I love it. Well, the website is called the wellness revolution.co.uk and you can find everyone there, you can find the whole team there. And it is really great to have you on the podcast. I appreciate you taking the time. It is. With any luck, this is sort of the start of, you know, more and more people understanding that, that there is something here and that we have. Uh, pay attention. We can't just let this go, right, Teresa?
[00:13:23] Teresa: Oh, definitely. And I wanted to, to give you a, a, a really interesting stat actually. Yeah, please. For those leaders out there that, um, are still kind of struggling to see the, the real kind of returns on it. D Deloitte did a report here recently, I think it was last year actually, so it could do with renewing now. But they said that for every pound that's spent, and obviously I know it's in pounds, not dollars for every pound that's spent on wellbeing and mental health interventions, company receives up to six pounds back in returns on reduced absenteeism, reduced presenteeism, reduce, and um, higher retention rates. So there really is like such a business case and I think what we're gonna see from now on, as well as obviously with things being so uncertain with economic kind of unrest, is that this is the main, you know, people are our highest value assets if we think about it like, So if we look after our people and they're, we are supporting their mental health cause we're still kind of suffering the fallout from Covid, you know, psychologically. that's still very much kind of impacting people in different ways. If we really do sort of, you know, give those foundations for our people to flourish, our business will flourish. It's a natural thing. So just, yeah. I hope that's kind of stuck into some people's heads and that they'll really start to look at it differently.
[00:14:40] Peter: I love it. I love it. Teresa, this is great. Thank you so much for taking the time. I really appreciate it.
[00:14:45] Teresa: Oh, it's my pleasure.
[00:14:46] Peter: Guys, as always, you know the drill Faster Than Normal is for you. We wanna know what you want to hear. Shoot us a note, let us know. And, uh, the children's book is coming out, should be out in about a month. The title is The Boy With the Faster Brain, so we are really excited for that. Stay tuned for more on that next week and we will see you next week. A D H D in all forms of neurodiversity are gift not a curse. Pay attention to your mental health. It is just as important, if not more so than your physical health. We'll see you soon. Thanks for listening!
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Credits: You've been listening to the Faster Than Normal podcast. We're available on iTunes, Stitcher and Google play and of course at www.FasterThanNormal.com I'm your host, Peter Shankman and you can find me at shankman.com and @petershankman on all of the socials. If you like what you've heard, why not head over to your favorite podcast platform of choice and leave us a review, come more people who leave positive reviews, the more the podcast has shown, and the more people we can help understand that ADHD is a gift, not a curse. Opening and closing themes were composed and produced by Steven Byrom who also produces this podcast, and the opening introduction was recorded by Bernie Wagenblast. Thank you so much for listening. We'll see you next week!
