Metrics and Goals, Driving Success with SMART Goals and Data-Driven Decisions | Amruta Beri

Amruta Beri: Metrics and Goals, Driving Success with SMART Goals and Data-Driven Decisions

When it comes to Scrum Master success, Amruta highlights the importance of identifying the right problems to address, which allows for setting appropriate goals and using metrics to validate the effectiveness of the solutions. She suggests defining SMART goals that align with the product or company's strategy, emphasizing the significance of goal alignment between problem goals and team goals. Amruta recommends taking action on goals by identifying critical metrics for the team and focusing on 1 or 2 goals at a time. She references resources such as the Product Institute and the HEART metrics framework. Using a real example of decreasing support call volume, Amruta illustrates the process of measuring the current level, categorizing calls, and defining possible solutions. Success, according to Amruta, lies in identifying the right problem and establishing achievable targets.

Featured Retrospective Format for the Week: Rotating Formats to Avoid Monotony, A Super Tip For Retrospective Facilitation

To keep retrospectives engaging, Amruta recommends incorporating different types of retrospectives to avoid monotony. She mentions the "Sailboat" and "Vegas" retrospectives as useful resources. Amruta provides several tips, such as starting the retrospective with an ice-breaker to lighten the mood, using appreciations to acknowledge team members' contributions, reviewing action items from previous retrospectives, selecting a theme to facilitate discussion, defining action items for the current sprint, and concluding the retrospective by leaving the team with a thought on how Agile can benefit them. These strategies contribute to creating a productive and enjoyable retrospective experience for the team.

 

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About Amruta Beri

Amruta is an Agile enthusiast, artist, and environmentalist. She loves quiz shows, travel and sports, and is an engineer at heart.

You can link with Amruta Beri on LinkedIn and connect with Amruta Beri on Twitter.