So how do you train your front desk staff? It's not like you know how to do all that stuff. Nor do you have time to learn it. That's where Laura Hatch comes in. Laura is the founder of Front Office Rocks, an online training site specific to dental front offices. In episode 34 we talk to Laura about how she became a front office rock star (FORS) and how she wants to help dentists create practices with office systems that run like a well oiled machine!
What do you think dentistry will look like in 10 years? That's the question we asked the Brain Trust in episode 34. Dr. Lance Timmerman and Dr. Melissa Zettler join Jason and Alan to talk about what the future of dentistry looks like and where we'll be. (Hint: Timmerman mentions real estate. Twice.)
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