Understand and change the system is perhaps one of the major challenges for Scrum Masters all over the world. In this episode Antti shares his favourite tools for that exact task:
Measure Lead Time, and how each action affects that metric. Use that metric to detect problems in how the system works at all times.
Create causal loop diagrams that help you understand what are the many effects, and causes in play within the organization.
Both of the tools mentioned are part of an arsenal of tools that you can find when studying Systems Thinking. To get you started, Antti recommends the book The V Discipline by Peter Senge.
Antti is an agile practitioner, who got started with agile in my own very first Agile project way back in 2004. He's been through all kinds of roles, from team member, to management, to customer-facing roles.
You can connect with Antti Tevanlinna on twitter, and check Antti Tevanlinna’s blog.