Are you a first-time manager or about to become one? What do you know about managing people or what it takes to succeed in a leadership position? Chances are no one has taken the time to help you develop your new and necessary skills. Your technical skills may be top-notch but you will soon be expected to build teams, handle conflict and communicate effectively. Let this podcast be your first step in learning the skills you need for success. AQQOLADE's Bob Dragone interviews Bill Gentry of the Center for Creative Leadership. Bill has done extensive research in finding out what skills a new manager needs to develop and the best ways to do it. This is a very fact-filled and comprehensive discussion on what it means to be a leader.