If you haven't gone totally paper free on your bills yet, it's highly likely that the envelope that arrives via the mail has been touched by a Pitney Bowes machine. Pitney Bowes is a $4 billion company that makes mail it's business, and Roger Pilc, its chief innovation officer, came on the show this week to explain how it thinks about the Internet of things, how it works with startups and invests in them to rethink how it manages mail. He also talks about how he's challenging the company to improve by signing up startups as customers who demand services that are a year or two ahead of the curve.
