Working with buyers can be challenging - even frustrating - if you don't have the right process, scripts and confidence. In our latest episode we answered buyer-specific questions dealing with every phase of the buying process.3 Key Takeaways1. Use the Cheating Script to discourage buyers from working with other agents.2. Never EVER take out a buyer without Proof of Funds or Pre-Approval letter.3. For Open House follow up, the phone is king. But if email is your only option, do it Sunday night or wait till Tuesday.We also shared a strategy Jeff Cohn's team uses for gift card giveaways to encourage registrations at Open Houses and make follow up easier. You bring three things to the table for buyers - your time, energy and knowledge. Being confident in the value you bring and putting a structured process in place for buyers will solve a lot of the questions we answered in this episode. So get working on your scripts and systems; an ounce of prevention is worth a pound of cure!