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The Net Promoter System Podcast
Ep. 28: Who's advocating for your customers?
Released: Jan 22, 2015
Omar Hashem, chief customer officer of the National Commercial Bank of Saudi Arabia, discusses his role as a customer advocate (9:35), the challenges he encounters (14:08) and the Net Promoter System's impact on his company (31:08).
Ep. 28: Who's advocating for your customers?: Omar Hashem of the National Commercial Bank of Saudi Arabia discusses the importance of advocating for customers.