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Customer Confidential: Untold Stories of Earned Growth
Ep. 34: Making feedback easy and appealing to customers
Released: Mar 12, 2015
Delighted CEO Caleb Elston discusses his company's Net Promoter origins (3:29), its minimalist approach to feedback (9:00) and how its clients use its software to understand customers (39:21).
Ep. 34: Making feedback easy and appealing to customers: Delighted CEO Caleb Elston explains how his firm's software makes collecting feedback easy for companies and customers alike.
