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Customer Confidential: Untold Stories of Earned Growth
Ep. 36: Taking on the razor blade giants
Released: Apr 9, 2015
Harry's cofounder Andy Katz-Mayfield discusses what inspired him to enter the razor market (4:40), his company's personal approach to customer service (21:23) and the challenges of building a customer-centric culture at a growing company (32:07).
Ep. 36: Taking on the razor blade giants: Harry's cofounder Andy Katz-Mayfield explains how his company is using customer service to take on the razor establishment.