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Customer Confidential: Untold Stories of Earned Growth
Ep. 40: Taking the temperature of temps
Released: May 14, 2015
Alan Balmer and Fernando Cadena of Elwood Staffing discuss how they use Net Promoter to improve conditions for employees in temporary placements (18:34), build lasting relationships (35:28) and improve the staffing experience for clients (42:43).
Ep. 40: Taking the temperature of temps: Alan Balmer and Fernando Cadena of Elwood Staffing explain how they use the Net Promoter System to build relationships that last (even if they're not supposed to).
