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Customer Confidential: Untold Stories of Earned Growth
Ep. 45: Taking the turbulence out of travel at JetBlue
Released: Jul 2, 2015
Bonny Simi, vice president of talent at JetBlue, shares the airline's approach to inspiring employees (8:00), encouraging teamwork (10:45) and creating a culture that puts customers first (23:05).
Ep. 45: Taking the turbulence out of travel at JetBlue: JetBlue's Bonny Simi shares the philosophy behind the airline's customer-centric culture.