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Customer Confidential: Untold Stories of Earned Growth
Ep. 48: At OpenTable, making dining more satisfying
Released: Aug 6, 2015
Leela Srinivasan of restaurant reservation service OpenTable discusses the challenges of running a restaurant (8:10), shares key lessons from Net Promoter feedback (12:20) and talks about the company's mobile payment app (23:21).
Ep. 48: At OpenTable, making dining more satisfying: Running a restaurant can be tough. OpenTable's Leela Srinivasan explains how her company tries to help restaurateurs and diners alike.
