Neuro Linguistic Programming (NLP) is not some sort of magic tool; it's the study or the modelling of expert behaviour. It is the study of excellence: noticing a repetitive pattern that creates the same known outcomes over and over again with the intention of repeating the strategy in another area of life. Lindsey Reed is the owner of Glows Coaching and an ILM Trainer and Level 7 Executive Coach, Master Practitioner and Trainer of NLP, and Apprentice to Sue Knight (International NLP Trainer Coach and Author) explains how NLP successfully complements her coaching practice in this week's Coaching and Leadership podcast.