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Customer Confidential: Untold Stories of Earned Growth
Ep. 73: Shorts - Creating a Reliable Metric
Released: Mar 24, 2016
The Net Promoter System is about creating a culture in which companies make better decisions on behalf of their customers. The only way to do that is to get reliable feedback from customers, says Rob Markey in this Net Promoter System Podcast short.
Ep. 73: Shorts - Creating a Reliable Metric: In this Net Promoter System Podcast short, Rob Markey explains why reliable, consistent data is central to the Net Promoter System.
