Culture has become a big buzzword in many industries. And when my latest guest, Ashley, came by my podcast, she shared some incredible tips on created a positive (and lucrative) workplace culture.
Whether you’re a small staff just starting out or a whole floor of specialists, your business can find success by following these three important tips.
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Find People That Care
You need people that care about being at work. Everyone knows when you’re phoning it in. Everyone can tell if you’re distracted or frustrated.
As Ashley mentions over and over again, leadership and intention begin with you. Your values are your business, so set the tone of how you want your employees to behave and speak.
People make choices based on how good they think they'll be taken care of. So make the values of your company specific to them. People want direction. People want to learn. Guide them.
Create a Killer Environment
Putting together a killer workplace environment that brings out the best in everyone should be a priority. The facility itself needs to be of a high quality.
An environment for better living needs to look and feel nice. Your employees will feed off the energy of your environment, and in turn will add to it. We can serve more clients by having a diverse philosophy of training within that facility. But it has to be right.
The environment that houses your community makes your trainers’ jobs that much easier. It creates a level of morale that’s clearly different. Imagine how much more they’ll want to market and spread the word for you if they know what a welcoming facility they have!
Have Programs The Reflect Your Business Principles
Your programs are the backbone of your income. They are the most essential part of your mission. You need to have ways to generate income that your employees will want to sell.
A quick way to think of this is, “Does this program excite me? Would I buy it?"
So if you're going to have nutrition programs, have the ones that people are going to want to do. Have products that you and your staff use!
And don’t think everything is set in stone once you open your doors. Talk to your employees and see what skills they bring to the table. See what they want to get going. Encourage them to use technology, apps and social media. Some of that stuff costs nothing! But the empowerment you give to your employees can't be measured!
