Zoe Chance is a Professor of Influence and Persuasion at the Yale University School of Management. In the discussion with LearnChair Radio's host Bob Dragone, Zoe explains the profound role of influence and persuasion on your leadership style. Based on relationships, persuasion has a powerful positive force in meeting goals and building team success. Zoe talks about examining motivations and why empathy is so important to a leader's ability to influence the people they work with. Zoe, when posed the question about what characteristics a good leader should have, comes up with a unique perspective. Based on her acting background she states that a good leader should have the aspects of both a good director and a good producer. Again, she emphasises the importance of motivation, empathy and well-honed management skills to be a leader worth following. The interview with Zoe is both enlightening and humorous, and one we are sure you will enjoy.