How many times have you had to grit your teeth, take a deep breath and silently repeat to yourself, "The customer is always right"? This is a motto that's drilled into every young retail or hospitality worker, and has somehow made its way into the psyches of established business owners.
The problem is, the customer isn't always right, and always thinking otherwise can result in serious disservice to you, as a software developer.
There are a lot of different opinions on the internet about why the clients is always right. He is paying you after all. So, what happens when you and your client's opinion get into conflict? Is he always right? Do you need to hear him?
In today's video I received an email asking me if he should trust his clients, which was suggesting some really bad changes to the web development project he was designing.
What should he do in a situation like this? Should he believe his client and do what he was told to do or should he position himself, tell that the client is wrong and stick with his idea?
Listen to this episode and find out!
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