Al Hopper is the Co-Founder of SocialPath Solutions. Professionally, he's been focused (and succeeded) on providing great customer service since day one of his career. He also runs a Twitterchat, #CustServ, which focuses on that exact topic. As an aside (listen to find out why) if you tweet at Al, make sure you add the underscore!
Hear his story on this week's episode.
And of course, Why Does He Social?!
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