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When someone suddenly explodes or gets highly emotional in a conversation, it can be surprising, to say the least. Especially if you have no idea what’s causing such a strong reaction. Of course, you don’t. That’s because emotional landmines are invisible to everyone involved—until one is accidentally triggered. Don’t panic, you just need a map to guide you through this terrain.
Cassie, a beautiful woman who lives in Bali, wanted a strategy to avoid setting off emotional landmines in others. Watch as we explore the three vital steps she can take to respond to an out-of-proportion response in someone else. They’re simple. They’re easy. So you don’t want to miss this one!
Neha Sangwan, M.D., is the CEO and founder of Intuitive Intelligence and author of TalkRx: 5 Steps to Honest Conversations that Create Connection, Health, and Happiness. She is an internal medicine physician and corporate communication expert. Her private practice and corporate consulting focuses on empowering individuals, organizational leaders, and their teams with the tools for clear, effective communication. She addresses the root cause of stress, miscommunication, and interpersonal conflict, often healing chronic conditions such as headaches, insomnia, anxiety, and depression.
Doctor Neha has shared her discoveries on the stages of TEDx Berkeley and TEDx San Luis Obispo. She speaks for and partners with organizations such as the American Heart Association, American Express, Kaiser Permanente, and Google.
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