There's been lots of celebrities (and companies) making public apologies lately... Some have done it right, and others have botched the entire operation.
This week, Vin and Erik take a look at how to handle an apology and also how to address damaging admissions in your marketing.
How do you apologize well? HINT: It involves actually apologizing (Sorry Louis C.K.) and no, it doesn't involve coming out as gay (we're looking at you, Kevin Spacey)
This week on Status Quo Radio: The Art of the Apology.
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