In this free flow, Karly asks how you can nurture your customers. How can you keep them engaged and interested in your products? How do you look after the people who have invested in you by buying your products in the first place? And how an expensive household cleaning product, EKoWorx, wowed her with their post-sales Facebook ads. Once Karly had purchased the product, their facebook retargeting took her customer experience to whole new level - a genius method of keeping their customers engaged and interested... and buying more products. Also check out the New Year episodes of Keeping Good Company, a podcast she co-hosted with her biz mate Lisa Corduff.
