104 - How To Find Practice Growth Opportunities with Weston Lunsford

I am excited and honored to introduce you to my guest for this podcast, Weston Lunsford. Educated at Utah Valley University, Weston studied business and accounting and has over twenty years of industry experience.

Weston is the CEO of Dental Intelligence, a company who can help innovate businesses and streamline office processes in order to deliver economical solutions that will make an immediate impact on practice growth. 

An industry leader and a good friend, I am happy to have him on the show - here is what we talked about:

Data, metrics and KPI's – how knowing your numbers can help streamline your workflow Dental Intel's inception and their emergence to 4,300 practices across the United States How numbers don't lie and the importance of understanding their meaning Experiences that practices have had with Dental Intelligence's Business Intelligence (BI) software and the top three improvements after implementation - team collaboration, stronger/healthier output, and practice profitability Knowing where to focus efforts, when to train employees, and how to identify areas to improve How data can help standardize automatic patient re-appointments and follow-up hygiene checks The importance of patient care, team communication and maintaining scheduled appointments Exposing your team's skillsets to maximize profitability, grow your practice and share employee ideas How information and data can change the mindset of employees to enable workforce positivity How Facebook has helped practices publish the benefits of Business Intelligence's software Celebrating team members' efforts by sharing data and opening channels of communication Areas to track to help improve patient numbers in your practice The four-step profitability formula – components of which are: visits, average production (per visit), collection percentage, overhead. How fees can be re-assessed and increased to meet UCR area standards The forward-thinking steps that practices employ to reduce dependency on contracted insurance The top metrics that Dental Intel's BI software can identify to focus on, for increased profit How Dental Intel's automatic follow-up system can enhance patient communication Turning broken appointments and unscheduled treatments into opportunities

To learn more about Dental Intel visit www.dentalintel.com.

If you click Get Started and fill out their simple form one of Weston Lunsford's team will get in touch with you – please remember to mention me and Delivering WOW - to get a super insightful practice snapshot consultation for free (usually $1,000). Or, please just click here and you'll be taken to a page set-up by Weston specifically for my Delivering WOW audience where you'll get a no-cost online practice analysis!

For more information and to join Delivering Wow U click here.