When we first got the new microphones in the new studio, Jack was excited to bring to life some of the interesting conversations that he has about the MSK industry. The first name on the list was Heather Watson who is in the process of revolutionising one of the most complex and contentious sections of the MSK industry; the personal injury claims market.
Fault and causation are key to the legal side of these issues and as a consequence the patients can get lost in the system and even adversely affected by these traditionally 'non-health' variables. This is why the topic maps onto medical and societal ethics, morality and duty in such interesting ways. Heather Watson is the founder and director of Designed2Move limited and is working to put functional, context specific rehab at the heart of complex case management.
In this immersive interview, Heather shares her insights into the industry and how she uses a balance of pragmatism and idealism to motivate her and her team as they look to change the focus from illness to wellness.