Dale Carnegie’s famous book How To Win Friends and Influence People dealt with what to do when you want to get on with others. Today we are going to have a bit of fun and talk about what not to do.
Welcome back to this weekly edition every Tuesday of "THE Cutting Edge Japan Business Show"
I am your host Dr. Greg Story, President of Dale Carnegie Training Japan and best selling author of Japan Sales Mastery. We are bringing the show to you from our High Performance Center in Akasaka in Minato-ku, the business center of Tokyo.
Why the Cutting Edge?
In this show, we are looking at the critical areas for success in business in Japan. We want to help advance everyone’s thinking so that we be at the forefront, the Cutting Edge, of how to flourish here in this market.
Before we get into this week’s topic, here is what caught my attention lately.
In twenty forty when Japan’s population of people sixty five or older is expected to near its peak, the number of senior citizen households will increase by seventeen percent from twenty fifteen to reach twenty two point forty two million or forty four percent of the nations total households and forty percent of those households will only have one member. In other news, a Japanese aerospace startup Interstellar Technologies Inc successfully launched a small rocket Momo-3, making it the country’s first privately developed model to reach outer space. Founder Takafumi Horie said, “It was a complete success. We’ll work too achieve stable launches and mass produce rockets in quick cycles”. The firm aims to develop low cost commercial rockets to carry satellites to space. Finally, in the past two years Japan’s total employment rose by two point two nine million, while Japan’s overall population declined by eight hundred and forty thousand. Since nineteen ninety six, irregular employment has surged rom twenty percent to forty percent. Japan’s labour participation rate of those working between the ages of fifteen to sixty five stands at around seventy eight percent. Switzerland’s rate is eighty four percent so Japan still has room to grow.
This is episode number eighty seven and we are talking about How To NOT Win Friends And NOT Influence People
Soredewa ikimasho, so let's get going.
Whenever you see a fault in someone else, jump right in, don’t hesitate to correct it immediately. If there is a mistake, then remonstrate with them about their failings. They need to know about it don’t they! Belittling them in public is a good way to keep their ego in check.
You have read somewhere on-line, that people respond better to honey than vinegar, so from time to time, honey up your words with some fake praise. Really crank up the superlatives and pander to their ego to get them to do what you want. People are pretty thick, so you will probably have to lay it on with a trowel. Delivered with a fake smile is good too.
Rather than plumbing the other person’s desires and communicating in a way that get’s their buy in, just pull rank and tell them what they have to do. You know more about everything than they do, so make them fly straight and use the dominance of your personality to force them forward.
Treat people as disposable commodities, who perform required functions. Cogs in your wheel really. Apart from fake interest, don’t care much about them, after all they don’t count anyway. The world is your oyster, not theirs and if they were not so stupid and lazy, your life would be much easier
Avoid smiling – it will be taken as a sign of weakness. A heavy, serious face makes you look more important and impressive. A scowl seems to work wonders in intimidating others to do what you are telling them to do.
Axe that jive about getting them to talk and you being a good listener. Hey, time is short. They need to hear from you what they need to do. Use most of the time to talk about yourself and your brilliance. They need to hear this, to learn from the superior role model on how it is done.
You have interests and so do they, but your interests are much more important, so make sure they are au fait with yours. You are important, not them, so the object of each exchange is to boost your own importance with those around you. Make sure they know what a big shot you are at every chance. Keep repeating pertinent facts until they get it.
Win every argument, don’t leave any opportunity to chance. You must dominate the ideas war. If they start to think they have won over you, it will be the thin edge of the wedge and others may start to get uppity as well. Put them in their place immediately and without reservation.
If they are wrong then tell them so quickly and emphatically. They need to hear this from you every time they step out of line. Mistakes cannot be tolerated whatsoever, so the faster you point out their errors, the more efficient things will be around here. Never forget you are the font of all knowledge and they need correction.
If it turns out you are wrong, never admit it. Stick to your guns and browbeat them into submission. There cannot be any questioning of your leadership authority. To bone up on how to better spin it, re-read George Orwell’s “1984”. It is a great primer on “doublespeak”.
Don’t bother to engage people in a friendly way. Life is a serious affair, so they had better get with your plan and your approach. This will help them to get the message faster, cut out all the fluffy bits and get straight down to the meat.
Do the majority of the talking, so they can’t get a word in edge wise to disagree with you. Simply out talk them and bludgeon them with your will. If they are not getting it, then talk LOUDER!
Make sure they know your ideas, in detail. Don’t ask them for their ideas, all they need to know is what you tell them. They don’t need their own opinion, because you are going to give it to them.
Don’t bother with that hokey “walk a mile in their moccasins” liberal, pinko propaganda. They need to appreciate your better considered viewpoint – it will save us all a lot of time.
They may have ideas and desires, well, so what? Your ideas and desires are all that count. They are much more relevant and important, so solely concentrate on what you want to happen.
Find out more when we come back from the break
Welcome backand a course you might find fabulous for developing excellent people skills is the dale Carnegie Course; Effective communications and Human Relations. Courses run for twelve weeks and the next programs start on these dates: June 19th, July 6thand September 18th. Full details are available on our website at enjapan.dalecarnegie.com
Back to where we left off: People are basically evil and untrustworthy. Don’t expect any nobility out of the great unwashed. Check everything twice and expect to be ripped off and cheated by the rabble. Therefore always be checking and be very well prepared in advance.
Forget about selling your ideas, why should you have to? Just tell them what you want and force them to do it.
If there is a mistake, don’t beat around the bush – call it out and preferably do so as publically as possible, so that they can be shamed and the rest can benefit from a “teachable moment”.
In the unlikely event you ever made a mistake in your life, keep it to yourself. Don’t be generous and judge them by taking into account where you may have struggled in the past. Instead have a sky high expectation for them and hold them to it. Ultimately, they will thank you for the double standard.
Give direct orders at every stage and opportunity. People are either weak willed, sheep or plain stupid, so they need to be told what to do, in detail, in triplicate and often.
If they blow something up, hold them accountable and don’t worry about them losing face – they can be an object lesson for others on the penalty for failure and the shame attached to that. People are driven more by fear of failure, than desire for gain. So hammer them hard.
Wait until you receive perfection, before you hand out any recognition. If you do have to give them any praise, let’s keep it miniscule. We don’t want them getting a big head.
If they are having trouble with their work, make a point of describing the distance between their current capacity and the problem at hand. They need to know they are far from the mark and that they had better harden up.
Forget about whether they are happy doing what you suggest. When did any of your bosses care about whether you were happy following orders? The point is that they should do what you say and their happiness or otherwise is not important in the big scheme of things. Produce the numbers or else.
Anonymously send this transcript to your competitors, as a true guide for leaders. Sign it as follows: “This is good. Regards, J”, so they think it is from someone they know.
THE Cutting Edge Japan Business Show is here to help you succeed in Japan. Subscribe on YouTube, share it with your family, friends and colleagues, become a regular.
Thank you for watching this episode and remember to hit the subscribe button.
Our website details are on screen now, enjapan.dalecarnegie.com, it is awesome value, so check it out. Please leave me some feedback on YouTube, I would love to know how this show helped and what other topics you are interested in for me to cover. Remember I am here as a free resource to help you, so just tell me how I can help you best.
You might also enjoy my podcasts. Look for the Leadership Japan Series, The Presentations Japan Series and The Sales Japan series wherever you get your podcasts.
In episode eighty eight we are talking about What is the Correct Breathing Method When Presenting. Find out more about that next week.
So Yoroshiku Onegai Itashimasu please join me for the next episode of the Cutting Edge Japan Business Show
We are here to help you and we have only one direction in mind for you and your business and that is UP!!!
