On this episode of the Delivering WOW Podcast, I’m thrilled to be joined by Dr. Paul Etchison, who reveals the secret to building a powerful dental team and preventing employee turnover.
Dr. Etchison is the author of ‘Dental Practice Hero: From Ordinary Practice to Extraordinary Experience,’ which details how dentists can grow startups to $1m in collections the first year, how to destress the day to day running of a practice and how to become a leader that influences practice culture so positively that practice growth becomes organic.
Dr. Etchison owns a large office in the Chicago suburbs and only does two days/week clinical dentistry. He is the host of the Dental Practice Heroes Podcast and during my conversation with him, he talks about dealing with team power, culture and running a great practice. Paul’s existing practice in Chicago is likely to collect a staggering $4.5 million in collections this year. If that’s not enough, Paul has never lost a single team member throughout the eight years his practice has been running, which means he has zero employee turnover.
On the podcast, we discuss:
How Dr. Etchison got into dentistry and started his own dental practice Why Dr. Etchison has experienced zero turnover and what he attributes that to Tips for hiring the best team members no matter where you are positioned How to grow demand for your services and why block booking is so beneficial to your bottom line The importance of creating an amazing patient experience and getting referrals from your existing patients How to keep your team happy, engaged and accountable for practice growthTo find out more, and to discover other episodes click here.
