09. When the Right Person Is in the Wrong Role

Many high-performing executives promoted or hired into a new senior role are “uniquely unqualified” for the position – they have never done that job before. This carries significant risk for the organization, as even the best people can fail when facing scope or scale beyond their experience. But companies can mitigate risk, Stephen Miles explains, if they give people adequate developmental support and ensure that there is strong enough capacity in place to support new talent coming onto a team.