Amy Cooper Hakim, Ph.D., is an industrial-organizational psychology practitioner and workplace expert. She is a speaker, author, and executive consultant and founder of The Cooper Strategic Group. She helps employees and employers to get along better and coaches leaders and employees to improve productivity, morale, satisfaction, and overall work-life balance.
In this episode of Audacious Leaders Podcast, Amy Cooper Hakim discusses how communication breakdown that happens, almost always in a difficult workplace relationship. She explains about the mistakes people make along the way going through this problem, and why this is not the way that it should be. And along with this conversation, she gives clear strategies to effectively address the issue.
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“Learning how to better relate to people and how to get your message across so that it is received as we hope it to be is critical in the whole process of any relationship.” - Amy Cooper Hakim
“While we definitely are humans and we definitely have emotions, we have to learn to separate the way that we respond and react to difficult workplace situations. Because if we're able to actually remove the emotional component and think more in a logical or tactical manner, then we're able to better get the results that we need and then use that emotional energy where it's really needed.” - Amy Cooper Hakim
“It's so important when possible to even more closely remember that we need to try our best to separate the workplace from our personal life.” - Amy Cooper Hakim
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