Today I am speaking with Nick Sinclair from TOA Global. In this episode, we talk about
* What outsourcing and offshoring are, and what they involve
* The different size business models leveraging offshoring
* the importance of building offshoring into your people strategy, and incorporating ongoing training for all staff
* Why TOA Global choose to base their operations in the Philippines, and how they prepare for natural disasters.
* The ethical concerns people have about offshoring.
* The typical life cycle of a practice utilising offshoring
* How to maintain a healthy work-life balance when over a third of the year is spent travelling
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