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The Dentalpreneur Podcast w/ Dr. Mark Costes
850: Handling Angry Patients Part 2
Released: Feb 29, 2020
In today’s show, Alastair explains why that is irrelevant and what we should fall back on instead. Arming your team with this knowledge...Continue Reading...
850: Handling Angry Patients Part 2: “Real power is being able to hear someone’s bad experience and perceive it as your own” – Alastair Macdonald
