We chat with Jon Bius, a web developer at Biz Tools One, an agency in Fayetteville, NC, about how they use customer education to build relationships and differentiate their business. We also cover two plugins with vulnerabilities, more cancelled WordCamps, some hackers taking advantage of the fear surrounding COVID-19, the rise of remote work, and what’s coming with full screen editing in WordPress 5.4. Find show notes and links on https://www.wordfence.com/podcast/