Chris Richmond, Senior Head of Real Estate for PricewaterhouseCoopers (PwC) joins Bold Founder, Caleb Parker, and dives deep into what drives his real estate decisions. He's responsible for for ensuring 24,500 team members have a happy and productive office environment across the portfolio and shares how flexible working and the war for talent require buildings to level up their service game.
About Chris Richmond
A Chartered Surveyor since 1991 with an MBA from Kingston University (1999) and over 30 years commercial real estate experience primarily working client side within large corporations such as Royal Mail, Orange/EE and PwC.
Achievements include the renewal of the office portfolio to right-size workplaces into modern, flexible, sustainable and vibrate spaces in line with evolving business needs.
Chris is on the management board for the British Council for Offices (BCO).
Connect with Chris on LinkedIn: https://www.linkedin.com/in/christopher-richmond-mba-mrics-9b99b514/
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Questions answered in this episode
Value Bombs and tweetables
Resources Excerpt from the BCO report referenced in this episode: "The demand for excellent customer experience in the workplace is here to stay. Efficiency, flexibility, adaptability, sustainability and wellbeing continue to be of top concern to occupiers. Office building owners and managers are increasingly being asked, and now expected, to offer a service that supports these business objectives. If the office industry cannot deliver the service customers want, they will either self-deliver or take their business elsewhere. The increase in the percentage of space being taken by corporates from companies like WeWork, IWG and The Office Group, rather than traditional landlords, is testimony to this."
Click here to read the entire BCO report