In this episode of the Ultimate Youth Worker Podcast ‘Online Youth Work’ Aaron chats with us about how to conduct a critical incident debrief. We look at two models and unpack how individuals and teams can best use the debriefing process to look after themselves and reflect on the best ways forward.
As youth workers we find ourselves working with young people when they are at the best and when they are in their darkest places. When they are at their best we feel a sense of pride and live on the mountaintop. When they are in their darkest place we can see them in the depths of pain and the heights of anger. In their darkest place young people can be prone to making rash decisions. Sometimes, this can lead to young people lashing out, running away or in extreme cases they may harm themselves.
When a young person lashes out or injures themselves as youth workers we find ourselves in the midst of critical incidents. We deal with the circumstances as best we can. We keep as many people safe as we can. We provide first aid to those who need it. We call on emergency services such as the police or ambulance officers as the need arises. After all is said and done we find ourselves in front of the computer. Writing up an incident report.
What could have been hours of our lives, probably on our own, whittled down to a few pages in the hands of bureaucrats. For most of us that is about where it finishes. If you are lucky you may get to chat it over with your Team Leader or Manager who may even recommend that you use an Employee Assistance Program. Unfortunately, many EAP's do not understand the work that youth workers are involved in and the sessions end up being less than useless. What we really need in this situation is a proper critical incident debrief.
At Ultimate Youth Worker we work with many organisations to implement a strong Critical Incident Stress Management (CISM) framework. We use and train others to use two different yet important models within a wider (CISM), the After Action Review and the Critical Incident Stress Debrief.