In a time where nothing seems to be within our control, it is easy for us to long for the ‘normal’ we were once used to. New technology, new makeshift processes, and new ways of communicating with clients are just a few of the challenges advisers across the country have been forced to face, but do we really want to return to normal?
In this episode, we speak to Jaime Johns, head of advice at Madison Financial Group who believes now is the time to adapt, learn and grow in terms of your advice offering and business processes. We talk about the need to overcommunicate, introducing new technology to clients, transparency of fees and even cash flow management for clients. Jaime also provides insight into what the advisers who are thriving right now are doing differently.
This episode is all about reframing the way we look at the impacts of these unprecedented times on business, and use this opportunity to lean on and provide support to the advice community, co-workers, and your clients directly, more than ever before.
To reach out to Jaime Johns, please contact her via her LinkedIn profile.
Jaime Johns is the head of advice at Madison Financial Group with over 18 years of experience in the industry. With a fascinating background in management and advice coaching, Jaime now works closely with advisers and practices under the Madison licensee, and has seen immense change both within the business and the lives of advisers over the last couple of months. Jaime has direct insight into the challenges advisers are currently facing, and has a wealth of advice to provide in this uncertain time.
For more conversations with the thinkers and movers in the world of financial advice, go to Goals-Based Advice Podcast. You can also access more episodes on Apple Podcasts and Spotify. For updates, follow our Facebook page.
If you have more questions, don't forget to reach out to me on LinkedIn and to send an email at email@example.com
Thanks for tuning in!