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About Stephen Parry
Stephen Parry is the managing director for the Sense and Adapt Academy.
He was cited as one of the Top 25 CX influencers of 2019/2020 by the Customer Experience Magazine.
Stephen is also a multi-award winning business leader, strategist, and author
He’s the author of the acclaimed Sense and Respond: The Journey to Customer Purpose (MacMillan 2005), Application of Lean to Service industries.
Stephen is the Managing Director of The Sense and Adapt Academy, For developing change designers and change-makers to create Adaptive Organisations.
You can link with Stephen Parry on LinkedIn and connect with Stephen Parry on Twitter.