In 1969, Frank Ford and Richard Johnston started the legendary Gryphon Stringed Instruments in Palo Alto, California. On episode 47 of the podcast, Ford tells us what it is like to run one of the world's premiere repair shops for over 50 years.
We hear about the early days of Gryphon (including their initial attempts to build and sell handmade instruments). Ford also talks about the store today, his philosophy on communicating with customers, his favorite repairs, and how, thanks to Dan Erlewine, he got started in teaching.
Links: https://www.gryphonstrings.com/ http://frets.com/ http://www.frets.com/HomeShopTech/