January 4-11 2021 (3 Minute Video Mashup)

In this episode of the Ridiculously Amazing Insurance Agent podcast, host Kelly Donahue-Piro brings you a mashup of her 3-minute videos where she discusses their 2021 manifesto for agencies, understanding the need to outlast the suck of change, how to have an effective conversation on rates, how to try new things enthusiastically, and the need to move away from busy and move to be productive.

Episode Highlights:

Kelly mentions that they have a new website and they have changed their products and services, to keep up with a more virtual environment. (00:15) Kelly shares that they still want to make agencies ridiculously amazing, but one change they’re making is they no longer need to email their daily, three-minute videos. (00:34) Kelly mentions that they created a 12 question agent quiz to find out how ridiculously amazing your agency is. (00:57) Kelly shares that their 2021 manifesto is meant to motivate, inspire, and to give a plan for 2021. (1:53) Kelly shares her famous statement and that is: “You must outlast the suck of change.” (4:08) Kelly shares that ridiculously amazing agents understand that there is going to be adversity, there's going to be some challenges, and that we can plow through it if we're prepared with a plan. (4:36) Kelly mentions that change is not always pretty, neat or tidy but in her personal experience, every time she has had to face the challenge of change, it's been well worth it. (5:17) Kelly shares that they will be launching a new online course on January 15 about how to reduce personal lines and small commercial remarketing, but still keep retention high and your clients happy. (6:53) Kelly mentions that this course is robust and they want to teach every agency, how to have an effective conversation on rates. (7:22) Kelly mentions that they have a 33% off discount on the course, from January 15th to February 1st. (8:19) Kelly shares the key elements to enthusiastically try things in an agency. (9:36) Kelly shares that she’s passionate about the idea of moving away from busy and moving to be productive. (12:42) Kelly mentions that if you're a team member in an agency, the first thing you can do is to stop using the word busy. (13:45) Kelly shares that we need to focus on strategies to limit remarketing and most significantly, we need to do an efficient audit in the agency. (14:45)

Key Quotes:

“Ridiculously amazing agents outlast the suck of change. They enthusiastically try even when it's uncomfortable. They're never busy and always productive. And they would never email a quote without a conversation to a prospect or client.” - Kelly Donahue-Piro “Anytime we're changing, there is a curve to it. And it can suck. But everything worth it in life is going to have some adversity because if it was easy, everybody and their mother would be doing it.” - Kelly Donahue-Piro “We understand that there's going to be some ripples and wrinkles. And we're going to challenge ourselves to work together as a team to get through them. Because ridiculously amazing agents don't stop when there's a challenge. They move through it.” - Kelly Donahue-Piro “We all must embrace moving from busy to productive, and we all need to take this entire year to do that.”  - Kelly Donahue-Piro

Resources Mentioned:

Kelly Donahue-Piro LinkedIn Agency Performance Partners Where To Get 3 Minute Videos: agencyperformancepartners.com/3-minute-videos/ New Course Launching on 1.15: How to Reduce Remarketing While Increasing Retention (coming soon)