Sheryl North is the Consumer Programmes Lead at Spark New Zealand. She’s spent the last 25 years in the contact centre industry, and was responsible for setting up and running Spark’s highly successful Agents at Home programme from 2010 to 2020. She’s got a number of great hard-won tips for how to manage remote teams to get the best from them.
Full show notes: https://www.bravatrak.com/sheryl-north-podcast
Connect with Sheryl: https://www.linkedin.com/in/sheryl-north-25a76536/
Get your free copy of Game On: https://bravatrak.com/game-on-book