Machine learning is nothing new, but during the pandemic, fraudulent activity hit an all-time high, and its popularity soared. Now, it is the primary tool used for mitigating fraud, and companies like ACI Worldwide are leading the charge in developing algorithms and models to serve each and every one of their customers. To further discuss the benefits of machine learning and how it can better serve institutions looking to improve their fraud prevention technologies, PaymentsJournal sat down with Patricia Rojas, Senior Manager Data Scientist at ACI Worldwide, and Tim Sloane, VP of Payments Innovation at Mercator Advisory Group.
