Listen in as Tom and Dan answer your questions about how to know if you’re where you should be in your business and how to handle a customer asking for more work than you agreed to do.
In this episode, we talk about…
Question 1: "How do I know if I’m where I should be in business?" Remember-Comparison is the thief of joy Making $100K a year, debt should not be climbing and you should be growing your brand Reverse engineer your goals Question 2: "How do you deal with a customer asking for extra work not included in the contract and threatening to report you to the Better Business Bureau? What should we tell them?” Change orders and advanced payments Set clear expectations and stick to it Take control of the sales process Put some margin into your schedule for upsales
Links to resources:
NASHVEGAS LIVE 2021: https://thecontractorfight.com/nashvegas-2021/
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