Ep. 11: Patient Retention & Reactivation, Why Dentists Lose 50% of Their Practice

We all tend to focus on new patients, new patients, new patients, but how many existing patients are you losing out the back door? It’s probably more than you realize. So in this episode, we get into patient retention, recall, and how to calculate the potential of your hygiene department.

0:13 – The cost of new patient acquisition vs patient retention

7:27 – The Hygiene Formula: Assessing the health of your hygiene department

12:55 – How you can use this to add 6 figures to your practice revenues

Download the Hygiene Formula Spreadsheet - https://www.mgeonline.com/hygieneformula/

The MGE New Patient Workshop - https://www.newpatients.net/