As leaders, in order for us to be successful, we must be excellent communicators. This is something we need to grow in each and every day.
And interestingly enough...as we develop our capabilities as a communicator...one of the things we need to master is not just what we say...but what we shouldn't say.
We can destroy our business more rapidly with the words we SAY than the words we DON'T say.
Figuring out what NOT to say, is one of the important leadership tactics...and one of the most difficult disciplines.
Join Michael and Jim as they speak on this most important topic.