Why would a chiropractor choose to leave his massively successful practice, and pivot into becoming a renowned marketing expert and coach? Dr. David Kaplowitz was one of Connecticut’s most successful chiropractors, building a practice that brought in over one hundred patients every day. Over time, he left the world of medicine and entered the world of business coaching. By using the lessons he learned during his medical career, alongside the many teachable moments he has experienced ever since. David has become a sought-out and wildly respected coach who works with companies and executives to develop leadership skills and maximize performance. Listen to David’s fascinating conversation with Meny to learn more about his story, the importance of active listening, how to resolve conflicts without undermining your entire business, why you should pay attention to the people who think you’re wrong and much more.
Key Highlights:
[00:01 - 07:45] Opening Segment
• It's important that leaders constantly look for personal growth, professional growth, and development
• Dr. David Klotz is a chiropractor who transitioned into becoming a renowned marketing expert and coach
Figure out what you do best and go ahead and focus on that• How to move people from point A to point B
[07:46 - 23:18] How to Build a Great Company Culture
• Why companies need to focus on a great company culture
Maintaining and retaining people from leaving and having great productivity• Building a culture of support is easy when leaders understand the right buttons to push
• How open-ended questions allow people to express themselves freely and candidly
When people feel they can express themselves, they're more likely to come to you with suggestions and feedback• Leaders know how to create teachable moments
[23:19 - 38:56] Resolving Conflicts Successfully
• The key to resolving conflicts successfully
Ask and state the problem, feel concerned, and be transparent Take the personal part out of it and focus on the issue at hand• Leaders should allow their teams to engage in conflict resolution in a way that feels safe and allows for constructive discussion
When conflicts are not resolved, they can lead to high turnover and low productivity• Leaders should always seek input from their team to make informed decisions.
[38:57 - 51:14] Closing Segment
• David on the rapid four questions
• Q & A: How do I balance getting the help I need with making the money I want?
Want to connect with David? Follow him on LinkedIn. Head to Rock Spring Coaching, where leaders transform!
Key Quotes:
"It's all about being able to communicate in almost every situation and be able to listen properly." - David Kaplowitz
"A company could have a spike in revenue, but if they don't develop their leadership, the spike in revenue will be temporary." - David Kaplowitz
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