C. Ryan Shelton has been able to successfully operate in both the world of minor league hockey and that of minor league baseball. Shelton talks about his experiences in developing great fan experiences, understand the nuances of customer service, and how he continues to trust with season ticket holders. Shelton expands on the idea of sports sales, talking about his 1-on-1 prospect engagement strategy at the ballpark with a high success ratio. Twitter: @CRyanShelton
