Australian Blair Hughes has performed several aspects of the fan experience model, both in sports and in music. Hughes talks about some of the crossover aspects of trying to achieve fan loyalty to the brand, discussing in detail his time as director fo the Brisbane Sounds, which produced over 50 events, five compilation albums with and featured over 100 artists. Hughes chats about his seven years as bar manager of the Gabba Sports Grounds in Woolloongabba, and some of the places where international sports have a short-fall in the fan experience realm compared to the United States. Twitter: @MrBlairHughes
