In this episode, our host Ellie Griffiths hears from The Royal College of Art’s Rama Gheerawo – an inclusive design innovator who has used his skillset to address societal issues around ageing, healthcare, ability and diversity. Together they discuss human-centric healthcare design today and juggling its multiple demands, as well as the importance of healthcare placement, localisation and access, getting comfortable with uncertainty, non-binary thinking and leadership models based around empathy, clarity and creativity.